Shipping policy

Shipping Policy
At Dreamy GenZ, we want your order to reach you quickly, safely, and without any hassle. Our Shipping Policy is designed to give you complete clarity and peace of mind.

 Order Processing

✔ All orders are processed within 1–2 business days (excluding weekends and holidays).

✔ Once your order is confirmed, you’ll receive an email or SMS with your order details.

✔ If there is any delay due to stock or other reasons, we’ll notify you right away.

 Delivery Time

✔ Standard delivery usually takes 3–5 business days.

✔ For some remote areas, delivery may take a little longer.

✔ We always work with trusted courier partners to ensure safe and timely delivery.

Shipping Charges

✔ Shipping charges (if applicable) are clearly shown at checkout.

✔ From time to time, we may offer Free Shipping promotions.

✔ No hidden charges  what you see at checkout is what you pay.

Order Tracking

✔ Once your order is shipped, we’ll share a tracking number via email or SMS.

✔ You can track your parcel easily on our courier partner’s website.

✔ Our customer support is always available to help you track your package.

Delivery & Return Issues

✔ Please ensure your address and contact details are accurate to avoid delivery problems.

✔ If your product arrives damaged or you need to return it, our courier partner will come to your address and collect the parcel for return — no hassle for you.

 Our Commitment
At Dreamy GenZ, we know how important it is to receive your order on time. That’s why we work with reliable partners, keep you updated at every step, and make sure your shopping experience stays smooth, safe, and enjoyable